Frequently Asked Questions
At Odisha Online Medical Store, we are dedicated to providing a seamless shopping experience to all our customers. To help guide you through your online shopping with us, we have compiled a list of frequently asked questions and provided answers below. If you don’t find your question, you are always welcome to contact us and we will get back to you as soon as possible.
You will receive a confirmation mail to your registered email ID with the order details and an SMS on your registered phone number updating you about the order status.
If you order contains medicines please show your prescription to our delivery assistant or store assistant at the time of receipt of the products and payment.
- View or print your previous bills
- Reorder products conveniently
- Track your ValuePlus loyalty points
While choosing a password, please remember that -
- Passwords are case sensitive. For example Password and password will be treated as different from one another.
- Passwords must be of 6 or more characters.
- Adding numbers and special characters to your password will make them difficult to hack.
If you are not an existing Odisha Online Medical Store customer, you can create a Odisha Online Medical Store ID while completing the registration process.
You have an option to do this anytime later by visiting the 'My Account' section of the website.